Service

Warranty and repairment

Three years warranty is offered  for electronic ballast. Any defective products under  guarantee will be repaired without charges.
The buyers and EBM will pay for one delivery either forth or back.  If any mistake were caused by our mistake, EBM will be responsible  for all delivery
cost until problem is solved out.

Sample availability

Customers pay the charge for samples as well as the freight in general.

Payment terms

T/T in advance

Delivery date

1. Sample order: Within 7days after receiving the copy of T/T

2. General order: in 1~2 weeks upon receipt of payment.

3. OEM case: 
    Trial order: one month after all details are confirmed, including Logo. 
    Repeat order: in 2~3 weeks upon receipt of payment.